Refund policy

REFUND POLICY Our products are made to order. We do not offer voluntary returns or exchanges for a change of mind or for a size or color selected incorrectly. Please review the product description and size guide before ordering. This does not affect your rights if an item is damaged, defective, incorrect, or otherwise does not meet applicable legal requirements. Damaged, defective, or incorrect items If your item arrives damaged, defective, misprinted, or different from what you ordered, email cody.stonecmh@gmail.com as soon as you notice the issue. Include your order number, a description of the problem, and clear photos where possible. We will review the issue and arrange an appropriate replacement, refund, or other remedy consistent with applicable law. Please contact us before sending an item back so we can provide the correct instructions. Late or missing orders If your order is late, missing, or marked delivered but cannot be found, contact cody.stonecmh@gmail.com with your order number. We will investigate with our fulfillment and delivery partners and explain the available resolution. Changes and cancellations Contact us immediately if you need to change or cancel an order. We will check whether a change or cancellation is still possible. Changes and cancellations cannot be guaranteed once production has begun. Your applicable legal rights remain unaffected. Refunds If a refund is approved, we will explain the amount and refund method. The time it takes for a refund to appear depends on the payment provider. Your legal rights This policy does not exclude or limit any rights or remedies you have under applicable consumer law. Where applicable law provides additional cancellation, return, repair, replacement, or refund rights, those rights apply. Contact Red Clay Moto Email: cody.stonecmh@gmail.com Contact form: https://redclaymoto.myshopify.com/pages/contact